Aim and Objective
To have a clear understanding of the main role and responsibility of those with supervisory responsibilities (comprising of 4 modules).
The course will be of one day duration.
- The Team
The ingredients of a successful team and how they contribute to the job.
Leadership skills, qualities and style.
Awareness of legislation, company procedures and available resources.
- The Plan
The importance of communication and the interpretation of information.
How the right people with the right skills, doing the right job with the right tools, in the right place at the right time, can affect the outcome of the job.
The relationship between work instruction, risk assessment and method statement.
The pre-start briefing.
- The job
Objectivity and subjectivity.
Supervision and monitoring.
Communication interruptions to the job.
- Good job
Assertiveness and aggressive behaviour.
Certification: Delegates will receive an attendance certificate.